Contact Us

Last Modified: December 19, 2025

You may find the answers you're looking for in these popular topics:

Pet Travel Requirements
A person holding a dog
Avian Influenza
brown chickens
New World Screwworm
Importing Plants and Plant Products
People inspecting plants
USDA Holds Due to Plant Health Risk
Customs and Border Protection officer inspects wood pallets.
Lacey Act Phase VII Requirements
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Contact Directories

Find contact information for these topics:

Animal Health

Animal diseases, livestock and poultry health, veterinary accreditation, veterinary biologics, laboratory services, emergency management, and more
Animal and Animal Product Imports and Exports

Import permits and requirements, export services, current trade restrictions, quarantines, inspections, and related topics
Animal Welfare

Animal welfare complaints, applying for a license or registration, importing dogs for resale or adoption, Animal Welfare Act requirements, Horse Protection Act requirements, and related topics
Biotechnology

Regulation of plants, plant pests, and biological control organisms developed using genetic engineering
Business Services

Resource management and administrative services, including acquisition and asset management, financial management, human resources, and information technology.
Emergency and Regulatory Compliance Services

Emergency support function #11 coordinators, Investigative and Enforcement Services, and more
International Services

In-country animal and plant health inspection services, Foreign Service Officers, and related topics
Plant Health

Plant pests and diseases, domestic and emergency programs, moving plants across State lines, bees and pollinator health, and more
Plant and Plant Product Imports and Exports

User fees, import permits and requirements, export services, current trade restrictions, quarantines, inspections, and related topics
Wildlife Services

Wildlife damage assistance, managing feral swine, rabies in wildlife, other wildlife diseases, National Wildlife Research Center, and more

Other Inquiries

Inquiries from the general public, including pet travel and veterinary accreditation

APHIS Customer Service Center


844-820-2234
Monday–Friday, 9:00 a.m. to 5:00 p.m. Eastern Time

The Customer Service Center is currently experiencing an influx of inquiries. We're working hard to get to yours as soon as we can! Thank you for your patience.

If you're checking the status of a pet health certificate, contact your accredited veterinarian. They submit your documents and can track endorsement status through the Veterinary Export Health Certification System (VEHCS). Due to high volume, USDA cannot provide individual status updates.

Inquiries from the press and media

aphispress@usda.gov
Monday–Friday, 8:30 a.m. to 5:00 p.m. Eastern Time

Inquiries from Federal, State, and Tribal partners, industry, and nongovernmental organizations

Katrina Rudyj
Advisor for State and Stakeholder Relations
katrina.e.rudyj@usda.gov
202-799-7029

Inquiries from Members of Congress and their staff

Richard Bell
Legislative Director
richard.a.bell@usda.gov
301-219-9256

APHIS Website Support

Members of the public may contact the APHIS webmaster to:

  • Report a website problem, such as a broken link or 404 error
  • Request a website change or enhancement

APHIS employees: Submit all web requests to the APHIS Web Request System. 

Address

U.S. Department of Agriculture

Animal and Plant Health Inspection Service
George Washington Carver Center
5601 Sunnyside Avenue
Beltsville, Maryland 20705
Directions

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