Contact Us

Contact Us

Contact a Program or Office

Pet Travel

Are you travelling to or from another country and bringing along Fluffy or Fido?  You’ll need to meet the animal health requirements of the country you are visiting.  This can involve getting a health certificate, updating vaccinations, completing disease testing, and having your paperwork reviewed and endorsed by APHIS.
Travel with your Pet

Ask the Expert

Search the USDA knowledge base system, Ask the Expert, to find answers to many of your questions, including additional contact information.

Customer Service Call Center

Need help?  Can't find what you're looking for?        

Contact the APHIS Customer Service Call Center

1-844-820-2234

Monday-Friday - 8:30 a.m. to 5:00 p.m. ET    


PLANTS

Report a suspected plant pest or disease.

Permits (ePermits), Notifications, Petitions

For questions and assistance regarding permit application status, whether or not you need a permit, and regulations and policies concerning allowable imports please contact the appropriate office listed below:

Plants and Plants Products
Phone: 301-851-2046 or
Toll free: 1-877-770-5990
Email: plantproducts.permits@aphis.usda.gov

Pest Permits and Noxious Weeds
Phone: 301-851-2046
Toll free: 866-524-5421
Email: Pest.Permits@aphis.usda.gov

Genetically Engineered Organisms
Telephone Number: 301-851-3877
Email: biotechquery@aphis.usda.gov
ePermits Technical Support

Plant Imports (Contact Information)

Domestic Travel (Intrastate and Interstate Movement):  For questions related to the movement of plants and plant products from one State to another or within a State, contact the State Plant Health Director.


ANIMALS

Exports Call Center: 301-851-3300

Animals Products
Fax Number: 301-734-8226
AskNCIE.Products@aphis.usda.gov

Live Animals
VS-Live.Animals_Import.Permits@aphis.usda.gov

Select Agents
ASAP@aphis.usda.gov

Organisms and Vectors:
OV@aphis.usda.gov

Imports (bring into the U.S. from another country)


ANIMAL WELFARE

Animal Welfare Contacts

Report a concern about animal welfare

Search Active Licensees, Registered Facilities, Annual Reports, and Inspection Reports using the Animal Care Information System (ACIS) Search Tool


Additional Contacts

To find contact information for USDA agencies, offices, and personnel, please use one of the following directories.

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