Accounts Receivable - FAQs

Last Modified: April 10, 2024

How do I pay my VS Credit Account?

Pay.gov

VS account payment types (308 KB)

How do I pay my ROT Credit Account?

Pay.gov

ROT account payment types (312.47 KB)

Frequently Asked Questions

To help answer questions you may have about our program, please review:

Veterinary Services (VS) Frequently Asked Questions (124.58 KB)

Reimbursable Overtime (ROT) Frequently Asked Questions (254.93 KB)

 

How do I request a Credit Account?

1. Complete the APHIS Form 192 - Application for Credit Account and Request for Services:

APHIS Form 192 (143.55 KB)

2. Review the terms and conditions

Terms and Conditions Form (131.49 KB) (for VS User Fees only) 
Terms and Conditions (130.43 KB) (ROT User Fees only)

3. Attach a copy of your W9.

IRS - W-9, Request for Taxpayer Identification Number and Certification

4. Return the completed APHIS 192 form and W9 by mail, email, or fax:

USDA, APHIS, FMD, FOB
Attn: APHIS AR Team
250 Marquette Ave, Suite 410
Minneapolis, MN 55401

ABSHelpline@usda.gov

Fax: (612) 336-3563

How to speed up the process:

  • Type or print clearly
  • Include a telephone number with the area code
  • Be sure the form is signed
  • Specify what account number request is needed for VS or ROT User Fee Service
  • Must include the company’s EIN/ TIN or the applicant's social security number and a current W9
  • Provide a contact name and email address for the applicant/accounts payable persons and for all credit references

(Accounts will not be established without this information.)

I need a copy of an account statement, an APHIS 81 (VS) or an APHIS 89 (PPQ). How do I get it?

There are three main ways to request documents:

  • Email request to ABSHelpline@usda.gov
  • Telephone our helpline at 1-877-777-2128
  • Submit a fax request to 612-336-3563 

You must provide the following information for any method of request:

  • Customer name
  • Account number
  • Document number for statement of services (known as APHIS 81or APHIS 89)
  • Specific month of statement (for account statements only)
  • Contact information including phone number, fax and e-mail 

If you are having problems receiving these documents on a routine basis, please call the APHIS Accounts Receivable Team immediately to verify your address and contact information. If you are moving to a new location, you must provide the new address in writing via email, fax or mail.

How do I obtain backup documentation such as certificates, specific documents directly related to service, etc.?

You must contact the APHIS field office that performed the service directly.

Field office contact information (316.01 KB)

Reimbursable Over Time (ROT) Short Hand Code (SHC)

ROT Short Hand Code (SHC) ( Employees Only )

APHIS Accounts Receivable Team Contact Information:

Toll Free Number: 1-877-777-2128
Email: ABSHelpline@usda.gov
Fax Number: 612-336-3563

 

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