APHIS eFile Help

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APHIS eFile User Guides and Support Resources

For additional support materials such as user guides, one pagers, and videos, visit the Training page.

APHIS eFile Technology Support

For technical support regarding APHIS eFile, please contact the Marketing and Regulatory Program (MRP) Helpdesk.

Technical support includes account management, errors within the APHIS eFIle system, or problems accessing information such as an issued Permit.

eMail:   help@aphis.usda.gov
Phone: (877) 944-8457
Web: http://help.aphis.usda.gov

eAuthentication Support

For assistance in applying for a USDA eAuthentication ID and password, please contact USDA.

Website: https://www.eauth.usda.gov/home​
Contact Us: https://www.eauth.usda.gov/eauth/b/usda/contactus
FAQ: https://www.eauth.usda.gov/eauth/b/usda/faq
Phone: (866) 794-2827

APHIS eFile Subject Matter Support

For questions pertaining to the following business processes, visit the Contact Us page.

• Animal Care Research Facility Annual Reports
• Animal Care Licensing and Registration Assistant
• Animal Products, Organisms and Vectors Import Permits
• Fresh Fruits and Vegetables Import Permits
• Import/Release/Movement of genetically engineered organisms
• Import of Live Dogs