If you can't find what you're looking for, please contact us.
Monday-Friday - 8:30 a.m. to 5:00 p.m. ET
In recognition of Thanksgiving the APHIS Customer Service Center will be closed on Thursday, November 26th and Friday, November 27th. Please leave us a voicemail or email and we will return your message. If you need help with Pet Travel or other USDA-APHIS programs, please visit, www.aphis.usda.gov or contact your local APHIS Veterinary Services endorsement office. You can find contact information in the Pet Travel section of our website. Thank you and we look forward to assisting you when we return on Monday, November 30th. We apologize for any inconvenience this may cause.
Plant Export Information
For additional questions concerning Export Certifications, you may reach out to your State or State of export by contacting an Export Certification Specialist.
For questions and assistance regarding permit application status, whether or not you need a permit, and regulations and policies concerning allowable imports please contact the appropriate office listed below:
Plants and Plants Products
Phone: 301-851-2046 or
Toll free: 1-877-770-5990
Pest Permits and Noxious Weeds
Toll free: 866-524-5421
Domestic Travel (Intrastate and Interstate Movement): For questions related to the movement of plants and plant products from one State to another or within a State, contact the State Plant Health Director.
Imports (bring into the U.S. from another country)Live Animals (includes semen, embryos...)
Organisms and Vectors
Contact the APHIS Webmaster to:
If you have questions about Pet Travel, Veterinary Accreditation, Imports, Exports, Permitting, or other business-related inquiries, please contact the APHIS Customer Call Center at 1-844-820-2234, Monday-Friday - 8:30 a.m. to 5:00 p.m. ET, CustomerServiceCallCenter@aphis.usda.gov or visit the Ask USDA website.