Are you travelling to or from another country and bringing along Fluffy or Fido? You’ll need to meet the animal health requirements of the country you are visiting. This can involve getting a health certificate, updating vaccinations, completing disease testing, and having your paperwork reviewed and endorsed by APHIS. Travel with your Pet website
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Contact the APHIS Customer Service Center
Thank you for contacting the Customer Service Call Center for the U.S. Department of Agriculture's Animal and Plant Health Inspection Service. On Monday, May 28, 2018 the Animal and Plant Health Inspection Service (APHIS) Customer Service Call Center will be closed for the observance of Memorial Day. The APHIS Customer Service Call Center will reopen Tuesday, May 29, 2018 at 8:30 a.m. Eastern Time. For assistance with pet travel please click here.
Monday-Friday - 8:30 a.m. to 5:00 p.m. ET
Plant Import Information
Phone: PPQ's Permit Services:
Email: Permit Services at email@example.com
Plant Export Information
For additional questions concerning Export Certifications, you may reach out to your State or State of export by contacting an Export Certification Specialist.
Report a suspected plant pest or disease.
Permits (ePermits), Notifications, Petitions
For questions and assistance regarding permit application status, whether or not you need a permit, and regulations and policies concerning allowable imports please contact the appropriate office listed below:
Plants and Plants Products
Phone: 301-851-2046 or
Toll free: 1-877-770-5990
Pest Permits and Noxious Weeds
Toll free: 866-524-5421
Genetically Engineered Organisms
ePermits Technical Support
Plant Imports (Contact Information)
Domestic Travel (Intrastate and Interstate Movement): For questions related to the movement of plants and plant products from one State to another or within a State, contact the State Plant Health Director.
Exports Call Center: 301-851-3300
Fax Number: 301-734-8226
Organisms and Vectors:
Imports (bring into the U.S. from another country)
Report a concern about animal welfare
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