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Debt Management Frequently Asked Questions


VS User Fees & PPQ

Introduction: 


The following is a list of frequently asked questions Debt Management Team (DMT) receives from our VS and PPQ customers. Please feel free to contact DMT if you require any further assistance.


Debt Management Team Contact Information:


Toll Free Number: 1-877-777-2128
Assistance via Email: ABSHelpline@APHIS.USDA.GOV
Fax Number: 612-336-3563


How do I request a Credit Account Number using APHIS Form 192, Application for Credit Account and Request for Service ?  


APHIS Form 192, Application for Credit Account and Request for Services, is used to request a credit account number for VS-User Fees or PPQ.


What do I need to do? 


Please review the terms and conditions, and complete the APHIS Form 192.

Terms and Conditions Form (PDF)(for VS User Fees only) 
 

APHIS Form 192 (PDF)
 

Send the completed form to the following address:

USDA, APHIS, MFSB, Debt Management Team
100 N Sixth Street, Suite 510C
Minneapolis, MN 55403

OR

Fax to (612) 336-3563


Helpful hints: 


When preparing the APHIS Form 192, you should:

  1. Type or print clearly
  2. Include a telephone number with the area code
  3. Be sure the form is signed
  4. Specify what the account number request is needed for - VS User Fee services
  5. MUST include their tax id, company TIN or the applicant's social security number.

(Accounts will not be established without this information.)


What the Debt Management Team (DMT) will do: 


ART will conduct a credit background investigation and approve or disapprove the account. If approved, an account number will be issued. DMT will notify the field office (if known) and the customer of approval or disapproval.


I need a copy of an account statement and/or APHIS 81 (VS) / APHIS 89 (PPQ). How do I get it? 


There are three main ways to request documents:

  1. Submit an email request to ABSHelpline@APHIS.USDA.GOV
  2. Telephone our helpline at 1-877-777-2128
  3. Submit a fax request to 612-336-3563

You must provide the following information for any method of request:

  1. Vendor name
  2. Account number
  3. Document number for statement of services (known as APHIS 81or APHIS 89)
  4. Specific month of statement (for account statements only)
  5. Contact information including phone number, fax and email

If you are having problems receiving these documents on a routine basis, please call the Debt Management Team immediately to verify your address and contact information. If you are moving to a new location, you must provide the new address in writing via fax or mail.


I am having trouble understanding my account statement. Is an explanation form available? 


Account Statement Explanation Form (PDF)(Employees Only)


How do I obtain backup documentation (i.e. certificates, specific documents directly related to service)? 


You must contact the APHIS field office that performed the service directly.

Field office contact information 


What accounting method does APHIS use and why is that important to me? 


APHIS applies received payments to the oldest document first, and works its way up to the most recent documents. This can be problematic for vendors who do not pay off their monthly account statements.

Many problems can be avoided by paying by your monthly account statement in full, and NOT by individual invoices. Please refer to the terms and conditions for more information.
 

 Additional Information

 



Additional Information