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The Billings & Collections Team (BCT) provides accurate and timely guidance to the public, partner agencies, and APHIS programs for the administration, management, and processing of tort and employee claims by guaranteeing employees and claimants a recourse for losses suffered. In addition, we implement and ensure the proper filing, processing, and management of foreign allowances.

Our BCT processes program, motor vehicle and employee claims for property damage, personal injury or death by:

  • processing claims, that have been fully substantiated, quickly and accurately ( i.e. average turn around time is 5 days)
  • analyzing the claim and making technically accurate recommendations and providing litigable reports for use by federal attorneys
  • providing consultant services on all claim matters.
  • using a customized claims tracking and payment system

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