Accounts Receivable Shared Services Team


The Accounts Receivable Shared Services Team (ARSST) is the focal point for collections payments, debt management analysis, and debt collection for USDA agencies under Service Level Agreements with APHIS.  Currently, ARSST provides services to AMS, GIPSA and FAS. The Accounts Receivable Shared Services Team is responsible for providing customer service working with the field offices of the contracting agencies and at times directly with customers as needed.


Collections

Our services address customer account management, as well as accounting issues related to posting properly transactions in the Financial Management Modernization Initiative System (FMMI) On a daily basis the ARSST team is responsible for proper posting collections from customers coming through US Bank and deposited in US Treasury. This task involves processing payments in the form of checks, credit cards and electronic wire transfers. Core activities in collections for our contracting agencies are:


Debt Management

The Accounts Receivable Shared Services Team also provides services related to managing delinquent debt due to non-payment for services, inspection fees and registrations, penalties due to violations, interest and administrative fees.  We focus on ensuring that the debt owed to the contracting agencies is monitored properly pursuing payment under the regulations, and properly adhering to US Treasury and OMB regulations regarding referrals and write–offs. Some of the main activities by ARSST in this area are: 


Current A/R Services for Level Service Agreement Agencies

 AMS:

Collections, Debt Management and TROR

GIPSA:

            Collections, Debt Management and TROR

FAS:

            Collections


 Mission

To provide our services to contracting agencies based on the Service Level Agreements ensuring excellent customer service, properly accounting for all received collections, minimizing delinquent debt by adhering to US Treasury regulations, and ensuring that due processes are followed for all delinquent accounts.


Programs ARSST Services

AMS:

GIPSA:

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